Bitworks IT is based in Taylors Falls, Minnesota, and works with small and mid-sized organizations across Minnesota, the Minneapolis/St. Paul area, east-central Minnesota, and northwest Wisconsin. The company is led by Matt Sonnentag, Founder and CEO / vCIO, whose background includes decades of IT leadership and infrastructure work before building Bitworks into a practical, local IT partner for growing businesses.
Bitworks IT grew out of a simple frustration: too many businesses were stuck dealing with technology only after it broke. Owners, office managers, and internal staff were losing time to slow computers, vendor finger-pointing, unclear security questions, and backup systems nobody had tested in a while. That is a lousy way to run a business, especially when the crew needs to get jobs out the door.
So Bitworks IT was built around ownership. The team documents environments, monitors systems, supports users, manages security basics, helps with compliance and cyber insurance questions, and gives leadership a clearer view of what is working, what is aging out, and what needs attention. The goal is not to make IT fancy. The goal is to make it controlled, understandable, and useful to the business.
Today, the Bitworks IT team includes experienced technical and operations staff such as James “JR” Weiden, Sam Magsig, Ruth Haanan, Jackson Brott, and Garrett Bussey. Together, they support businesses that have outgrown break-fix IT and need a local team that can handle support, security, backups, infrastructure, documentation, governance, and planning without turning everything into a corporate circus.